Refund & Replacement Policy

Our Policy

At MyOrganiks, we do not offer refunds on delivered products. Instead, we provide a replacement for any item that arrives damaged or defective.

Eligibility for Replacement

• Only applicable to products that are damaged or defective upon delivery.
• Replacement requests must be raised within 7 days of delivery.
• A clear, unedited unboxing video showing the package being opened is mandatory to process any replacement claim. Without this video, we are unable to verify or process your request.

How to Request a Replacement

Contact us within 7 days of delivery via:

• Email: myorganikscare@gmail.com
• WhatsApp: +91 93611 46831

Please include your order number, a description of the issue, and your unboxing video.

Processing

Once your request and unboxing video are reviewed and approved, we will arrange a replacement of the product at no additional cost to you. Processing time will be communicated to you directly once your claim is verified.

What's Not Covered

• Change of mind after purchase.
• Items reported without a valid unboxing video.
• Requests made after 7 days from the delivery date.
• Wrong item ordered by the customer.