Terms & Conditions

1. General Information

• Business Name: MyOrganiks
• Address:
  No.1A, Kattabomman Street, Durga Nagar,
  Tambaram Sanatorium, Chennai – 600047
• Email: support@myorganiks.com
• Jurisdiction: Tamil Nadu, India

2. Eligibility

You must be at least 18 years of age to purchase our products or use this website. If you are under 18, usage must be under parental or guardian supervision.

3. Informational Website Use

This website is intended to provide general information about our products, ingredients, and brand philosophy. Orders, payments, and purchases are not completed directly through this website at this time.

4. External Sales & Communication

Product purchases and inquiries may occur via external channels such as WhatsApp, Instagram, phone calls, or in-store shopping. Transactions completed outside this website are governed by the policies mentioned here.

5. Pricing & Payments

• All prices are listed in INR and inclusive of applicable taxes.
• Accepted payment modes include UPI, Credit/Debit Cards, and Net Banking.
• Prices are subject to change without prior notice.

6. Order Confirmation & Fulfillment

Once an order is placed, confirmation will be shared via WhatsApp, SMS, or email. MyOrganiks reserves the right to cancel or delay orders due to stock unavailability, operational issues, or suspected fraudulent activity.

7. Shipping & Delivery

• Shipping is available across India.
• Orders are usually delivered within 3–7 business days.
• Free shipping may apply on orders above ₹999 (subject to change).

8. Returns & Replacement Policy

Due to the nature of personal care products, all items sold by MyOrganiks are non-returnable. Refunds are not available. However, we do offer replacements in genuine cases as outlined below.

Replacement may be approved if:

• The product is damaged during transit
• The package seal is broken at the time of delivery
• The product received is expired
• An incorrect product has been delivered
• The parcel remains undelivered for an unusually extended period

To process a replacement request, an unboxing video or clear photographic proof showing the issue is mandatory. Requests without valid proof will not be considered.

Once approved, the replacement product will be dispatched within 5–7 working days.
To raise a replacement request, please contact us via WhatsApp at +91 93611 46831 .

9. Cancellation Policy

Orders can be cancelled only before shipment. Once dispatched, cancellations will not be accepted.

10. Product Use & Natural Disclaimer

Our products are for external use only and are not medical products. Results may vary from person to person. Always perform a patch test before regular use. Discontinue use if irritation occurs.

11. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of MyOrganiks and may not be reused without permission.

12. Limitation of Liability

MyOrganiks shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.

13. Governing Law

These terms are governed by the laws of India. Any disputes shall fall under the jurisdiction of Chennai, Tamil Nadu.

14. Changes to Terms

MyOrganiks reserves the right to update these Terms & Conditions at any time. Changes will be reflected on this page with an updated revision date.